Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use VMPwn services.

Last updated: December 7, 2025

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

  • Account information (username, email address)
  • Payment and billing information
  • Communication preferences
  • Discord user information (when connected to our services)

Technical Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and interaction patterns
  • Software version and configuration details

Game-Related Data

  • Game client information (for compatibility)
  • Performance metrics and error logs
  • Usage statistics for our tools

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Improve user experience and service quality
  • Develop new features and products
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Ensure security and stability of our systems
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, such as:

  • Payment processors (Stripe, PayPal)
  • Cloud hosting providers
  • Analytics services
  • Customer support platforms

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect user safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • SSL/TLS encryption for data transmission
  • Secure password hashing and storage
  • Regular security audits and updates
  • Access controls and authentication systems
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website:

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to display relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Policy Updates

We may update this privacy policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last updated" date
  • Notify users of significant changes via email or website notice

Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@vmpwn.com

Discord: Join our server at discord.gg/vmpwn

Response Time: We typically respond within 24-48 hours

For data protection inquiries, please include "Privacy Policy" in your subject line.